After Sale Support

We’re with you for the entire length of our contract.

While our competitors often operate with limited tech support and remote call centers, we provide personal customer service. You’ll speak with a real human being who can help you get your issue resolved quickly.

Here’s what our customers are saying about our customer service:

Cherie Smith - McDaniel's Quality Auto Body Works

Don Esch with Yes Merchant Services USA has processed our credit card transactions and guaranteed our checks for 8 years now at our 3 locations.  He services what he sells and will actually come to your place of business and resolve your issue, if needed.  I highly recommend him for credit and debit card processing and check guarantee at your business.

Ron Henderson - Auntie's Beads

Don Esch was very helpful to us in setting up our credit card and check processing machines for our retail stores.  I can certainly vouch for his personal integrity and high focus on customer satisfaction.

Joe McBride - Business Network International (BNI)

Don Esch was able to address my need for credit card processing and not only get me good rates, but also provide reporting systems that give me valuable data.  I have talked to dozens of merchant services providers and Don’s solution to my problems was light-years ahead of any of his competitors.

Teri Norwood - Teri Norwood Real Estate Team LLC

Don began providing his online credit card processing services 15 years ago for our local real estate board and we couldn’t be more pleased. Beyond saving us money, he made the transition very easy.

Alex Hubbard - Toyota of Longview

Working with Don at Yes Merchant Services was quick and painless when we decided to switch from our previous credit card processor.  We have been with him for more than a year now and if we have any questions or concerms he is quick to respond.  Definitely recommend him if you are looking to streamline your credit card processing and we even ended up saving some money.

John Grubbs – GCI Training

Don’s products and services are amazing. I have made more money offering products during and after my training sessions. Don has allowed me to access the revenue I was leaving on the table – many thanks!

Marla Robbins Finley – Highland Oaks Church of Christ

Don is a man of integrity who will help you save money and do the right thing for your company. He is willing to go the extra mile literally and travel to where you are to make sure you are well taken care of. He’s pleasant and friendly too!

Anton Yastrebov - Patterson Nissan

Don has been our credit card processing supplier of choice for over 16 years now.  He is a great guy providing a great service…at a great price.

Alex Hubbard - Network Elite Transportation

Yes Merchant Services has made it super simple to accept credit cards from our customers.  Don makes the set up process easy.  He takes a load of work off our plates since we are a new company and we can focus on building our company.