After Sale Support
We’re with you for the entire length of our contract.
While our competitors often operate with limited tech support and remote call centers, we provide personal customer service. You’ll speak with a real human being who can help you get your issue resolved quickly.
Here’s what our customers are saying about our customer service:
Sebina Johns – That’s A Wrap
Don has shown us a commitment to excellence that goes beyond the "norm". During our start up phase, Don came in and did a detailed hands-on demonstration of how to use the credit card processing equipment and has responded quickly to any additional inquiries. I highly...
Teri Norwood – Teri Norwood Real Estate Team LLC
Don began providing his online credit card processing services 13 years ago for our local real estate board and we couldn't be more pleased. Beyond saving us money, he made the transition very easy. Teri Norwood - RealtorTeri Norwood Real Estate Team LLC
Jerry and Carolyn Robinson – Dry Clean Super Center
We would like to thank Don Esch for taking care of our credit card processing over the past 15 years. Don has served us well, especially being promptly available when we've needed service on our credit card machines!! Customers are not always understanding when their...
Joe McBride – Business Network International
Don Esch was able to address my need for credit card processing and not only get me good rates, but also provide reporting systems that give me valuable data. I have talked to dozens of merchant services providers and Don’s solution to my problems was light-years...
John Grubbs – GCI Training
Don's products and services are amazing. I have made more money offering products during and after my training sessions. Don has allowed me to access the revenue I was leaving on the table - many thanks! John Grubbs Owner GCI Training
Bill Fishburn – Fishburn Auto Body
I have been processing credit cards with Don Esch for 16 years now. Don has given us great rates, excellent service, and he is local. He is honest and explains the rates, even showing us where competitor’s offers are deceptive and misleading. Once, when our machine...
Ron Henderson – Auntie’s Beads
Don Esch was very helpful to us in setting up our credit card and check processing machines for our retail stores. I can certainly vouch for his personal integrity and high focus on customer satisfaction. Ron Henderson Owner Auntie’s Beads
Jon Dostal – Pegues Hurst Ford
Don Esch has been our credit card processing vendor for 18 years now. He is very knowledgeable in all matters of credit card processing and has always treated us fairly. The fact that he is local and only a phone call away are just a couple of reasons why we use his...
Marla Robbins Finley – Highland Oaks Church of Christ
Don is a man of integrity who will help you save money and do the right thing for your company. He is willing to go the extra mile literally and travel to where you are to make sure you are well taken care of. He's pleasant and friendly too! Marla Robbins Finley...
Chuck Kraus – Paradigm Changes
Don has achieved significant results in his capacity as an Independent Agent. These achievements have resulted from Don's integrity, honesty, attention to detail, and, most importantly, his continual focus on exceeding his clients' expectations. I would recommend Don...
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